Resident FAQs

Applicants must be at least 18 years old. If you meet this requirement, you can submit your application through our online portal.

No, you must view the property before submitting an application. Applications for unseen properties will be denied, and the application fee is non-refundable. If you’re unable to view the property yourself, a friend or family member can do so on your behalf. Viewing the property in person ensures it meets your expectations, as photos are only an approximate representation.

You can call the number on the listing or contact us through our website. Once we receive your request, we’ll promptly arrange a viewing to help you find your ideal home.

Yes, all tenants must sign a lease, either online or in person by appointment. Most properties require a 12-month lease that outlines the responsibilities of both parties throughout the tenancy.

The security deposit is equal to two months’ rent and must be paid in full before move-in.

Rent is due on the first of every month. Payment options include:

• Online Payments: Use our Tenant Login to pay and view your account balance.
• Mail: Send a money order to our office, including your address and unit number in the memo.

Please note: We do not accept cash payments for security reasons.

Rent increases typically occur after the lease term ends but are not guaranteed. Adjustments are based on market conditions and property owner preferences.

Unfortunately, late fees cannot be waived. Our policies comply with Fair Housing Laws, requiring us to treat all tenants equally.

Contact our accounts receivables department immediately. Failure to communicate could result in eviction proceedings.

Yes, but all roommates must be approved. Each potential roommate must complete a rental application, pay the application fee, and pass the screening process. Skipping these steps may violate the lease and result in termination.

Emergencies involve immediate threats to safety or property, such as a burst pipe or a broken heater during winter.

Pet policies vary based on the lease agreement. If you want to add a pet, contact our office for approval. Requests are evaluated on a case-by-case basis.

Changing locks without permission violates the lease. If you want new or additional locks, you must submit a request and cover the costs. Approved contractors will handle the installation.

Dayan Property Management will always notify you before entering the property, except in emergencies. Common reasons include emergency repairs, inspections, or maintenance, which are scheduled when possible at a convenient time for you.

Yes, all tenants must provide proof of renters insurance before receiving keys.